If you encounter problems that cannot be connected or cannot be used, please refer to the following methods to upgrade. 1. Delete the Bluetooth and WiFi of the clean phone. Reset the car factory settings and re-pair. 2. After re-pairing, do not connect to Bluetooth and WiFi other than the box. 3. After re-pairing, in order to ensure automatic connection next time, please keep the Bluetooth and WiFi of the phone turned on, and the carplay automatic connection switch on the phone is turned on. If you still have problems, try upgrading the smart box 1. The smart box is plugged into the USB port of the mobile phone charger to draw power. 2. Open the phone settings, turn on WiFi, and manually connect the smartbox device 3. Password: 88888888 4. Open the browser that comes with your phone and enter: 192.168.1.101 to enter the smart box backend page. 5. Slide to the bottom where there is an entrance to upgrade the smart box, and upgrade it. Other questions you might want to ask A:What is the password to connect to WiFi? Q:What we need to connect is Bluetooth not WiFi. Note: Bluetooth plays a pairing role in the work of the dongle. Ater the pairing is complete, only wifi is needed to confinue working. so it doesn't mater to tun off the bluetooth. But the next fime you use it, you still need to turn on Bluetooth to let the dongle pair and connect automatically. A:The light on the wireless carplay adapter stays on when the car is turned off? Q:Because the car does not cut off all power immediately when it is tumed of. the dongle's ight wil not go out immediately, but it wil take a while. Rest assured, it consumes so little power that it won't drain your car battery. A:Calls rejected or diverted to voicemail. Q:1). Please check your phone's Bluetooth to see if it is connected to another device. If so, ignore other automaficaly connected Bluetooth devices or simply turn off Bluetooth. 2). Clear the programs running in the backaround of the phone when using the dongle. A:Audio delay or sound quality issues (not including audio delay during video playback) ? Q:Modify the "Audio Streaming Mode" ------ 1) Enter the donale settina interface. 2) Find "Audio streaming mode". There are 4 modes available Default - a fixed setting suitable for most car models, Mode 1 -- fixed setting for some car models; Mode 2 - Adaptive setting based on car parameters; Mode 3 -- Unmodified car audio output settings. In general, we recommend using the default mode and mode 2. You can also try other modes for best results. 3) Please restart the phone before using the dongle again. 4). If this method does not work, please restore the "Audio Streaming Mode" to "Default" and try to upgrade the dongle. A:When pairing, CarPlay does not start or the device is not compatible/cannorecognize the USB? Q:Modify the "Delayed Start" mode ------- 1) Enter th
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