1) If you are not able to hear others voice on your Phone when on a call , it means your earpiece/earspeaker has been damaged and need to be replaced and this is the right product you have been looking for. 2) Replace the old earspeaker with a new replacement earpiece which is compatible to its respetive branded product and make your device work more refreshing than ever. 3) Each item has been checked and in good condition before shipping . *** Installation Guidelines*** 1) Professional installation is highly recommended. We will not be responsible for any damages to your cellphone/mobile phone that you may cause during the changing of replacement parts. 2) Test before installation. When testing, do not remove any protective film or tags. 3) Please pay attention to the problem of static electricity. This will prevent static electricity from damaging the electronic components within the phone. 4) Ensure you wear eye protection and use caution not to cut your finger with the glass splinters. 5) Test this replacement part with the motherboard before completely fixing it . 6) Once you are satisfied with the quality of the replacement part, then only, install it completely.
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