Aquatic Arts 6 Nerite Snails Combo Pack - 3 Tiger, 3 Zebra (Neritina natalensis) - Live Snails

Wow! I recently ordered 1 large Golden Mystery Snail, 6 Nerite Snails and 1 Giant Marimo Moss Ball from Aquatic Arts and I have nothing but praise and enthusiasm for the entire experience!The shipment time was swift at only two days. That's great, of course, but there's much more to the story.Let's start with the packaging. My snails arrived via priority mail in a USPS box that was filled with a dense, fibrous material that insured my snails remained as warm as possible (it’s winter right now)...it also kept jostling to a minimum. Once I unpacked the box, I found my new pets securely nestled in a plastic container where they had been placed between two damp paper towels...another pro move, in my opinion. Also, according to the Aquatic Arts website, the container is injected with oxygen that is medical grade to make sure the snails have the safest, healthiest environment for their journey. Who else does that?I also discovered a very clear set of instructions which began with rinsing the plastic container in lukewarm water to remove the packing debris.The snails themselves looked fabulous, but, of course, they were not moving around at this point...Fast forward to release time. After drip acclimating my new pets in preparation for introduction to their new home, I released them...one by one. I watched as they drifted down and settled at the bottom of my tank. As luck would have it, they all landed directly in front of the Marimo Moss Balls I'd also ordered from Aquatic Arts. Everything looked great...but the best part was when the snails ALL started moving around the tank within a minute or two of release! This isn't typical (snails can take some time to begin moving after the trauma of shipment) but it was a fabulous surprise. Yep--the snails were happy!By the way, Aquatic Arts guarantees the animals you get from them will be live upon arrival and they back that up with the Live Arrival Guarantee, so, in the event something does go wrong, you aren’t out the money. David and Crystal (the owners of Aquatic Arts) are true to their word.Fast forward again…It's been two days since I introduced the snails to the tank and they are all active and moving around, cleaning up algae at a nice pace. They are a colourful, interesting addition to my tank.I have purchased snails from other sources in the past and I can say without reservation that Aquatic Arts is by far and away the best you can do when ordering snails (and anything else, I'm sure) for your aquarium. We all put a lot of time and effort to making our tanks attractive and to ensuring the fish and other creatures are healthy. If you want to be sure you are getting the best for your aquarium, I suggest you order from Aquatic Arts. The owners, David and Crystal will provide you with quick, professional and personal service. No kidding! I received several emails from them--all personal--from the moment I ordered and even after. This is top notch service from people who clearly care about...and stand behind...their products!Finally, I’d recommend having a look at the Aquatic Arts site if you are still wondering if it’s the best place to order. The website is filled with care guides, helpful info and anything else you might need to know. Honestly, you’d be foolish to order from anyone else!Almost forgot--I'm including a picture of my new snails and moss balls* taken right after release. Honestly, it's the only time they were all together because, as I said, within a few minutes, the snails had all gone their happy, separate ways. (*I ordered only only giant moss ball, but I received two small ones as a bonus....talk about cool!)Good Show!

The snails died within a week. Became too busy to report the problem. Wish they would have lived though because they were fantastic looking snails. If seller replaces snails I'll change to 5 stars.Other than the life of snails, they came quick well packaged, and looked great. I think I just got a bad batch. Probably doesn't happen that often.

I was not terribly upset when my order took weeks to arrive. I had set up a quarantine tank for their arrival and it just gave it more time to cycle.I was not terribly upset when 3 did not survive the trip. They provided an extra in the shipment and i really only needed a couple so again win win. The literature offered recompense for such an occurrence but they were all very pretty specimens and I really didn't want to do all that again so I passed.I take terrible issue with my tank suddenly becoming besieged with anchor worms. I recognize that snails have a biological trait of trapping parasites in their shells. But as a breeder and a retailer there is an onus of moral responsibility to mitigate and minimize these occurrences. The speed of this outbreak indicates to me that no such efforts are made by the seller.Purchasing these in my opinion would be the same as collecting your own specimens from a pond and I would really advise against it, even in a plant only environment.The remediation of this purchase vs the complete destruction of a fish tank are not even comparable. I took a chance and it has cost me hundreds of dollars. Please learn from my mistakes. I knew better when I ordered and you probably do too so listen to that voice and keep on swiping.

We purchase these every 9 months or so.Excellent brown algae control, they even scrub down the plastic plants and ornaments.Arrived healthy and active. They are truly beautiful to look at and perform their algae control duties flawlessly and ceaselessly... they also cover the water line and go a little up over the water level at times.Great looking, animated, tank scrubbers! I absolutely recommend these excellent non-freshwater-reproducing snails!

I ordered the combo pack of Nerite Snails to help with a brown algae problem in my 55 gallon tank. Our house is extremely sunny, especially the living room where the tank is located (it's a big reason we bought the house), and despite scrubbing the sides, doing water changes, and adding live plants, I haven't quite been able to keep the algae in check and I prefer to add as few chemicals as possible to my tank if it isn't completely necessary. I followed the acclimation instructions and within minutes of being introduced to the tank, the snails had woken up and began munching, save for one zebra snail. He had arrived DOA but I wasn't bothered with this because as a thank you for ordering Aquatic Arts had sent along an additional zebra and an additional tiger snail. I did let the company know in case it could be of help to them but with the added thank you, I did not require compensation. The rest of the snails look as happy and as healthy as can be and have eaten a remarkable amount of algae from my tank already. David, one of the owners, responded back within 24 hours. Also, the order of the XL marimo moss balls that I had ordered came healthy and vibrant and with an added one as a "thank you" as well. These snails will add a little something extra to your tank and, as long as you do not go above the load limit of your tank, they add to the balance that a tank needs. The snails are gorgeous and effective and so fun to watch. This is a much better alternative to buying a "mystery snail" from a big box store. The name "mystery snail" alone says it all. Thank you, Aquatic Arts!